Refund policy
Field Standard Co. — Return Policy
At Field Standard Co., every item is made to order through our production partners. Because of this, we do not accept general returns or exchanges for incorrect sizing, buyer’s remorse, or preference changes.
Please review sizing charts carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
Include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
We will make every reasonable effort to work with our production partners to make the issue right through a replacement, refund, or other appropriate solution.
Sizing
Because all items are made to order, we cannot guarantee exchanges for sizing-related issues.
Please review product sizing information carefully before ordering.
Lost Packages
If your package appears lost or delayed in transit, contact us and we will work with the carrier and our production partners to help resolve the issue.
Contact
For questions or support, contact: